How Do I Deal With THAT?

Let’s face it… it’s been a challenging time in business.

Mentally, financially and emotionally, we’ve all felt the strain… but it’s time to get moving again. It’s time to get clear on a plan forward, get the right things in place and get fired up about building our business again.

This program will highlight the most common issues faced by our industry, the impact they've had and how the best operators have managed them to come through more profitable than ever.

Are you on board?

This program will show you how to roll up your sleeves and get back on track.

We’ll be covering things like:

  • The key areas your business has likely been impacted and strategies to overcome each one
    • Staffing
    • Lower turnover
    • Lower profit
    • Constant uncertainty from last-minute cancellations
    • Pricing for profit
    • Emotional exhaustion and burnout

But most of all….. how running your business needs to be different now than it was before.

Know that some clever salon owners have come through this time in an even better financial position than they were in prior to the pandemic, proving that the right actions at the right time make all the difference.

It’s time to make a change!


9 Modules

M1 How Has Your Business Changed?

What are the challenges you likely faced and how has your business now changed?

M2 The Emotional Impact and Recovery

The impact of Covid on business wasn't only financial. 

As a business owner, with so many responsibilities to juggle, you likely faced times of extreme stress and uncertainty.

Fast forward 2+ years and whilst the wheels of business are turning again, many business leaders are feeling a sense of exhaustion: physically, mentally, and emotionally.

You've been juggling so much for so long and we may not be completely out of the woods yet, so it's important to learn how to make sense of what we've experienced and how to manage our own wellbeing to maximise your health and prevent burnout

You are the most important person in your business. We need you in the best possible shape to make clear decisions and to drive your business forward.

I think you'll find this section very interesting!

M3 Can I Still Be Profitable With Less Staff?

Many salons now have fewer staff employed than they did prior to the pandemic, and in service industries, our staff are our income.

Fewer staff usually means lower income, which can be disastrous for profitability.

How can we operate profitably with fewer staff? 

M4 There Are NO SENIORS Out There!

You've been advertising for weeks, maybe even months... but there just doesn't seem to be any qualified seniors out there!

What can you do?

M5 Where Did All My Money Go?

Finding cashflow a bit tight lately?

Let's find out why!

M6 Managing Last-Minute Cancellations

How do you stop no-shows and last-minute cancelations from costing you a fortune?

M7 My Staff Expect So Much MORE!

Finding that your staff are demanding different things now?

More money, fewer hours and don't even talk about nights and weekends!

How do you manage that?

M8 Becoming A High-Level Salon Professional

I know you're great stylists and take good care of your clients.

Whilst great technical skills and excellent communication will give you a good foundation and probably make you busy, it's not going to earn you the big bucks $$.

That requires the mindset of a High-Level Salon Professional.

But what does that even look like?

M9 How DO I Get My Staff To Do That?

So now that you know how your team need to deliver their client experience in order to delight their clients AND achieve outstanding results... but how do you get your staff to do that? 

Modules for this course 9
Let's Go!

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