Retail Mastery
Master your retail recommendations and become the confident, knowledgable salon professional, you've always wanted to be!
Does this sound like you?
- You feel instantly anxious and stressed when you're about to recommend
- You avoid talking about home care recommendations because you hate the thought of selling
- You're worried about losing clients if you seem 'too pushy'
- You know what to recommend, but not how to do it, or your clients just don't seem to buy?
SALON OWNERS:
- Have you trained your staff how to recommend, but they just don't do it?
- Are you tired of spending time & money to increase their results with no real improvement?
- Do you offer incentives & bonuses but nothing works long-term?
- Are you banging your head against the wall with poor retail results?
This is the program that could CHANGE EVERYTHING!
Success in retail is as simple as:
- Changing how we think about our role in client care
- Releasing our underlying fears, and
- Using a simple, proven formula to create your success
Retail Mastery will take you and your staff from scaredy cats to confident, knowledgeable professionals, to the delight of your clients!
Through this step-by-step program, you'll learn:
- Why this is such an important area for both us and our clients
- What it's like being a client struggling with their hair at home
- Where our fears around retailing came from
- Why our clients don't buy from us- even when they want our advice
- How our clients want us to share our knowledge with them & why
- Your fail-safe 4-step method for delivering your advice
- The 7 most common hair & scalp problems; why they happen; how to resolve them and how to match each issue with its ideal solution.
Designed to significantly increase recommended retail results and remove blocks to retailing
Ideal for Salon Owners, Managers and Stylists of all levels
YOUR MODULES:
- Why is retail so important?
- Shifting our mindset & dissolving our fear
- Why our clients don't buy
- The 4 Steps: Sharing your knowledge with clients
- 7 common hair & scalp issues- what causes them & how to resolve them
- Worksheets for each hair/scalp condition with step-by-step guide for success
Let's Get Started!
3 Modules
Now, Let's Master Common Hair & Scalp Issues
In this module, we're going to take a walk in our client's shoes.
We're about to understand what it's like for them trying to manage their hair on a daily basis... when we're not there!
We'll examine 7 common hair and scalp types and for each one, we'll learn:
- What issues is this client likely to experience?
- What causes each of these issues?
- What can be done to resolve these issues?
- What is the ideal product solution to achieve the ideal result?
Get ready to become a Professional Problem Solver!
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$197.00 AUD
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